📢 9 out of 10 clients would recommend Connectic
At Connectic, the performance of digital solutions is built first and foremost on a relationship of trust and careful listening to our clients.
We recently conducted a customer satisfaction survey and are happy to share the key results with you.
🔹 Overall satisfaction: 3.5 / 4
An excellent level of satisfaction reflecting the quality of our support.
🔹 Support & advice in choosing solutions: 3.65 / 4
Listening to needs, expertise, and technical guidance are clearly identified by our clients as real strengths.
🔹 Technical support
• Quality and expertise: 3.43 / 4
• Responsiveness: 3.26 / 4
🎯 Our areas for improvement
Your feedback is invaluable and has helped us identify clear priorities:
➡️ Strengthen user training and documentation
➡️ Continue improving support responsiveness
👉 These insights directly feed into our roadmap, helping us deliver an ever more effective experience.
🙏 Thank you to our clients for your trust.
👉 Want to learn more about our approach or discuss your digital projects?
👉 Contact us here 🔗 https://lnkd.in/eWFNgCGK
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